Research Analyst

At the Center for Health Information and Analysis (CHIA), we serve as stewards of Massachusetts health data, employing multifaceted datasets and cutting-edge analytics to ensure transparency in our health care system. By joining CHIA, you'll dive into health care data, revealing invaluable trends and insights, and play a pivotal role in evidence-based decision-making.    

Our work directly impacts the health care system, supporting the development of data-driven policies that aim to improve the quality and equity of care, while keeping costs affordable for Massachusetts families. We foster a flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid approach allows you to work alongside your colleagues in our vibrant Boston office at 501 Boylston Street for at least two designated days per week, with the flexibility to work remotely on others.    

Join us at CHIA and be a driving force in health policy impact! We are seeking a Research Analyst to contribute to our growing research projects within the dynamic Strategy and Research team.    

The Research Analyst will work closely with the research team and other colleagues at CHIA, vendors, and stakeholders such as sister agencies, providers, payers etc. The Research Analyst will help lead and support analytic work and product development in addressing ongoing and emerging health care information and data gaps, particularly in areas such as health care workforce, health care utilization, and emerging issues.  

As a Research Analyst, you will have the opportunity to:  

1. Drive Data-Backed Insights: Seize the opportunity to work with an extensive range of data on health care utilization, access, and equity related issues. You will be at the forefront of producing and reviewing clear and comprehensive written analyses, graphics, tables and presentations using CHIA's rich data sources to unearth crucial insights that will inform and shape health care policies and initiatives.   

2. Shape Data Management and Analysis: Take an active role in shaping data projects by implementing data management tasks for large datasets such as the All Payer Claims Database (APCD), hospital discharge data (Case Mix), and other data assets to facilitate and deliver insightful analyses that drive real change in Massachusetts health care, all while expanding your skills in a dynamic, mission-driven environment. 

3. Champion Data Integrity: Participate in quality assurance (QA) and documentation processes to ensure that reported data is reliable and accurate. Work both independently and collaboratively with team members in developing analytical plans and documentation appropriate for each project. 

4. Become a Technical and Subject Matter Expert: Provide technical support to the research team in programming and data analytics using APCD, Case Mix, and other data assets. Use your critical thinking skills to conduct literature searches and synthesize findings on topics of interest.  

Here are the important qualifications we are looking for:   

1. Data Programming and Visualization Expertise: At least 1 year of experience and knowledge of data management and analysis using SAS, R, STATA, and/or any other major statistical packages. Knowledge of/experience with PowerBI, Tableau for data visualization preferred 

2. Research Background: Knowledge of and experience with research methods and processes 

3. Health Care Knowledge: Experience working with hospital discharge data and previous experience working with health care claims data strongly preferred.  

4. Effective Communication: Demonstrate excellent written and verbal communication skills, with an ability to articulate complex technical issues clearly and persuasively.   

5. Educational Background: Bachelor’s degree in social sciences, public policy, public health, or quantitative field required; Advanced degree in health services research, statistics, epidemiology, or related field strongly preferred.  

Minimum Entrance Requirements: 
 
Analyst I: Applicants must have at least (A) two years of full-time, or equivalent part-time professional experience in business administration, health care planning or administration, public health policy or administration, human services policy analysis or administration or economics, the major duties of which included financial analysis of costs, expenses and revenue and/or the development, implementation and monitoring of financial reimbursement systems, or (B) any equivalent combination of the required experience and the substitutions below. 
 
Substitutions: 
I. A Bachelor's or higher degree with a major in health care administration, hospital administration, public health or health services administration, accounting, business administration, business management, public policy, public administration or economics may be substituted for the required experience. 
 
Analyst II: Applicant must have at least (A) three years of full-time, or equivalent part-time professional experience in business administration, finance, accounting, health care planning or administration, public health policy or administration, human services policy analyses or administration, economics, or a similar field; or (B) any equivalent combination of the required experience and the substitutions below. 

Substitutions: 

I. A Bachelor's degree with a major in health care administration, hospital administration, public health or health services administration, finance, accounting, business administration, business management, public policy, public administration, economics, or similar degree may be substituted for a maximum of two years of the required experience.* 

II. A graduate degree with a major in health care administration, hospital administration, public health or health services administration, finance, accounting, business administration, business management, public policy, public administration, economics, or a similar degree may be substituted for a maximum of three years of the required experience.* 

Analyst III: Applicant must have at least (A) four years of full-time, or equivalent part-time professional experience in business administration, health care planning or administration, public health policy or administration, human services policy analyses or administration, economics, the major duties of which included financial analysis of costs, expenses and revenue and/or the development, implementation and monitoring of the health care service delivery system and pricing methods. In addition, applicant must have a working knowledge of CHIA’s administration of nursing and residential care facility rate setting operations, including determining revised capital rates, setting rates for existing and new facilities, ownership changes, realty and management companies, and CHIA’s systems used to maintain nursing and residential care facility operations and rates. 

Substitutions: 

I. A Bachelor's degree with a major in health care administration, hospital administration, public health or health services administration, accounting, business administration, business management, public policy, public administration, economics, or similar degree may be substituted for a maximum of two years of the required experience.* 

II. A graduate degree with a major in health care administration, hospital administration, public health or health services administration, accounting, business administration, business management, public policy, public administration, economics, or a similar degree may be substituted for a maximum of three years of the required experience.* 

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. 

NAGE: Reimbursement Systems Analyst I (RSA I) and Reimbursement Systems Analyst II (RSA II) 

The full salary band:  

Analyst I/ RSA I: $61,551.88 - $87,921.34 annually. 
Analyst II/ RSA II: $70,757.18 - $102,269.96 annually.

Analyst II/ RSA III: $81,166.28 - $118,145.56 annually.  

Total Compensation:  

We value the talent and expertise you bring to the table. We offer a competitive salary range of $61,551.88 - $118,145.56 annually for this position. Salary is commensurate with experience. CHIA may adjust title, responsibilities, and salary depending on the experience and expertise of the individual selected.   

Comprehensive Benefits   

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.   

Want the specifics? Explore our Employee Benefits and Rewards!   

Together, let's embark on a journey of meaningful impact in healthcare. We invite you to join CHIA, where your expertise will shape the future of healthcare in Massachusetts. Likewise, we're eager to take a chance on you - to welcome a dedicated professional who shares our passion for making a difference. Join us in this collaborative endeavor, where we'll forge new paths, innovate, and lead the way toward a healthier Commonwealth.  

Apply now and be part of our transformative journey at CHIA!  

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Information submitted by applicants is collected through the JazzHR Platform, your submission of application materials constitutes your express consent for this information to be provided to JazzHR for processing. Please do not include any personally identifiable information with your application materials other than that specifically requested by CHIA. CHIA requests basic information such as name, address, telephone number, and email address. You may also self-identify with your race/ethnicity, gender, disability and/or veteran status. However, you should not provide more detailed personal information such as your date of birth or Social Security Number with your application materials.