Associate Manager, Health Informatics and Reporting

An independent state agency, the Center for Health Information and Analysis’ (CHIA) mission is to be the agency of record for Massachusetts health care information, to responsibly steward sensitive and confidential data, and to objectively report reliable and meaningful information about the quality, affordability, utilization, access, and outcomes of the Massachusetts health care system.

CHIA’s Health Informatics & Reporting (HIR) unit is seeking an Associate Manager to help lead the team’s growing portfolio of analytic projects and policy initiatives. The Associate Manager will specialize in developing analytic methodologies to explore research and policy questions, with a specific focus on leveraging the newly enhanced Massachusetts All-Payer Claims Database to provide insight into health care spending and utilization trends. In this role, the Associate Manager will also engage with internal and external stakeholders and oversee the development and publication of analytic products.  

The Center’s staff is currently working remotely, but will transition to a hybrid work model in 2022. At that time, all staff will be expected to work in the Center’s office at 501 Boylston Street, Boston, on at least two designated days per week.  The salary range for this position is  $80,000 - $90,000.

Specifically the Associate Manager will provide project management support, content expertise, and technical oversight to the HIR team. Specifically, the Associate Manager will:  

• Support the development and implementation of analyses using CHIA and external data sources, with a particular focus on the newly enhanced Massachusetts All Payer Claims Database; 

• Create and manage work plans that reflect the tasks, timeframes, and processes required to successfully complete projects; 

• Manage project teams to design, plan, and produce analytic products using CHIA and other data assets; 

• Advance best practices in documentation, data quality assurance, and data management; 

• Support ongoing development and implementation of the HIR Unit’s operational processes and procedures and provide management support to ensure team members adhere to the policies and procedures; 

• Provide guidance, mentoring, and training to HIR team members; 

• Lead peer review of analyses and reports produced by CHIA staff; 

• Interpret data and produce clear and comprehensive written analyses, graphics, tables, and presentations for distribution to diverse internal and external groups; 

• Provide subject matter expertise to support the development, implementation, and evaluation of projects; 

• Support the development and implementation of CHIA’s Analytic Agenda; 

• Monitor emerging topics and news in health policy, connecting relevant information to projects; 

• Represent CHIA in stakeholder meetings, training sessions, multi-agency meetings, and/or workgroups as assigned and produce high level summaries and/or presentations to relevant business units and senior managers at CHIA.  

Qualifications 

• Bachelor’s degree in social sciences, public policy, public health, or quantitative field;  

• Minimum four years of overall professional experience. At least three years of demonstrated experience working with APCD claims data to inform policy questions; 

• Strong data management skills including the use of tools to query, manipulate, organize, and analyze different data sets; 

• Excellent communication skills, including the ability to write and speak effectively and persuasively to explain complex and technical issues clearly and concisely; 

• Demonstrated ability to develop new analytic projects that inform external stakeholders on key research and policy domains; 

• Experience developing data specifications and quality assurance protocols for analytic workflows 

• Ability to manage workload to simultaneously advance several projects with overlapping/competing deadlines; 

• Ability to work independently and collaboratively with staff of other units within CHIA; 

• Ability to supervise the work of others; 

• Ability to synthesize and interpret complex information and concepts logically; 

• Proficiency in Microsoft Office, especially Word, Excel, PowerPoint 

• Familiarity with data visualization and other business intelligence tools (Tableau, Power BI, etc.) 

Total Compensation:

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

• 75% state paid medical insurance premium
• Reasonable Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low cost basic and optional life insurance
• Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan
• 12 paid holidays per year and competitive Sick, Vacation and Personal Time
• Tuition Benefit for employee and spouse at state colleges and universities
• Extended Illness program participation
• Professional Development and Continuing Education opportunities
• Qualified Employer for Public Service Student Loan Forgiveness Program

To apply visit: http://www.chiamass.gov/join-our-team/

CHIAEE: The salary range for this position is  $80,000 - $90,000.

5/10/2022

At CHIA, we are committed to earning a reputation as a great place to work and build a career. So if you’re excited to be part of a diverse and innovative team responsible for identifying opportunities to improve health care in Massachusetts, come join us! To apply and for more information visit: https://www.chiamass.gov/join-our-team/

CHIA is an Equal Opportunity / Affirmative Action Employer. Women, people of color, veterans, and persons with disabilities are strongly encouraged to apply.

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Tonya Bourassa 617-701-8127.

Information submitted by applicants is collected through the JazzHR Platform, your submission of application materials constitutes your express consent for this information to be provided to JazzHR for processing. Please do not include any personally identifiable information with your application materials other than that specifically requested by CHIA. CHIA requests basic information such as name, address, telephone number, and email address. You may also self identify race/ethnicity, gender, disability and/or veteran status if you so choose. However, you should not provide more detailed personal information such as your date of birth or Social Security Number with your application materials.

In compliance with federal laws, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CHIA has adopted Executive Order #595: COVID-19 Vaccination Requirement for Executive Department Employees

As a condition of employment, successful candidates will be required to have received COVID-19 vaccination and/or boosters prior to the finalization of the hiring process. Details relating to complying with this requirement will be provided to finalists.

Finalists who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for a reasonable accommodation.

Executive order can be found here: https://www.mass.gov/doc/august-19-2021-executive-department-employee-vaccination-order