Center For Health Information And Analysis

Business Intelligence Developer/Administrator

Data Operations and Technology - Boston, MA - Full Time

Are you a skilled Software BI professional with a proven track record of implementing and administrating enterprise Business Intelligence solutions? Look no further – you could be the ideal candidate for us!

At the Center for Health Information and Analysis (CHIA), we provide the factual foundation for data-driven health care interventions. CHIA is an independent state agency whose work is trusted by policymakers, health care leaders, and researchers alike to craft policies that improve the quality and equity of care, while keeping costs affordable for Massachusetts families.

We serve as stewards of Massachusetts health data, employing multifaceted datasets and cutting-edge analytics to promote transparency in our health care system. By joining CHIA, you'll help turn health care data into insight by developing compelling content and rollout campaigns that play a pivotal role in evidence-based decision-making.

We are seeking a skilled Business Intelligence (BI) Developer/Administrator to oversee the creation and management of BI and analytics solutions, transforming data into valuable insights. In this role you will collaborate with your colleagues in Data Operations and Technology (DOT) as well as CHIA’s business units to translate business needs into technical specifications and implement solutions to support CHIA’s business needs.

As a BI Developer/Administrator, you will play a pivotal role in enhancing our business intelligence system to drive informed decision-making.

The BI Developer/Administrator is a key member of CHIA’s software development organization and our DOT team reporting to the Director of Data Services. As a member of this team, you will have the opportunity to:

  • Translate business needs to technical specifications.
  • Design, build and deploy BI solutions as needed.
  • Maintain and support existing and/or new data analytics platforms.
  • Maintain responsibility for tracking, managing, and reporting on key system metrics, including infrastructure capacity, hardware performance, security issues, backups, and changes.
  • Perform necessary data analysis to deliver accurate and timely reports to senior team members.
  • Define business requirements for reporting solutions including reports, dashboards, forms and specialized queries.
  • Test and troubleshoot system issues as needed.
  • Develop and update technical documentation.

Here are the important qualifications we are looking for:

  • Bachelor’s degree in computer science, information technology, or a related field.
  • Possess a strong background in data and business analysis, along with analytical and communication skills.
  • Have sound business understanding and problem-solving abilities.
  • Should have experience designing and implementing the necessary semantic layer on top of Snowflake and/or Postgres databases in a MS Azure environment to provide our business users with an easy way to understand our data.
  • Direct experience with healthcare data such as claims data and eligibility data a plus.
  • Have demonstrable experience working with industry leading BI tools and technologies.
  • Have appropriate experience leading a business wide BI solution implementation.
  • Should have appropriate experience assisting clients in a consulting capacity, with implementing and using BI tools and technologies.
  • Be able to think critically about our agency’s business needs and objectives and recommend BI solutions that will help us achieve our goals.
  • Can troubleshoot BI issues and problems and provide support to BI users.

Other things to know:

  • We foster a flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid approach allows you to work alongside your colleagues in our vibrant Boston office at 501 Boylston Street for at least two designated days per week, with the flexibility to work remotely on others.
  • We value the talent and expertise you bring to the table, so we offer a competitive salary range of $100,000 to $110,000 for this position.

Total Compensation:

At CHIA, we value the diverse needs and circumstances of our employees. We believe in fostering a flexible and collaborative work environment that promotes work-life balance. 

We have implemented a hybrid model that combines the benefits of in-person and remote work opportunities. You’ll work in person with your teammates on two designated days per week at our office at 501 Boylston Street, Boston, with the flexibility to work remotely on the other days. We provide accessible and inclusive work arrangements that support our employees’ well-being and productivity.  

This position will remain open until filled. We value the talent and expertise you bring to the table, so we offer a competitive full-time salary range commensurate with experience. 

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid medical insurance premium
  • Reasonable Dental and Vision Plans
  • Flexible Spending Account and Dependent Care Assistance programs
  • Low cost basic and optional life insurance
  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan
  • 12 paid holidays per year and competitive Sick, Vacation and Personal Time
  • Tuition Benefit for employee and spouse at state colleges and universities
  • Extended Illness program participation
  • Professional Development and Continuing Education opportunities
  • Qualified Employer for Public Service Student Loan Forgiveness Program

Together, let's embark on a journey of meaningful impact in healthcare. We invite you to take a chance on CHIA, where your expertise will shape the future of healthcare in Massachusetts.

Likewise, we're eager to take a chance on you - to welcome a dedicated professional who shares our passion for making a difference. Join us in this collaborative endeavor, where we'll forge new paths, innovate, and lead the way toward a healthier Commonwealth.

Apply now and be part of our transformative journey at CHIA!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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