Center For Health Information And Analysis

Policy Director

The Betsy Lehman Center - Boston, MA - Full Time

A Massachusetts state agency, the Betsy Lehman Center for Patient Safety is charged with fostering a statewide program of research, data analysis, and information-sharing that engages health care agencies, providers, and consumers to reduce medical error and improve health care safety. The Center was re-established by Chapter 224 of the Acts of 2012, and is supported by the state’s Center for Health Information and Analysis (CHIA). The Center leads the Massachusetts Healthcare Safety and Quality Consortium, a group of 38 health care stakeholder organizations that is developing a set of transformative program and policy recommendations to advance safety across the state’s continuum of care.

The Betsy Lehman Center seeks an experienced director of policy to advance its work through policy analysis as well as management of initiatives aimed at accelerating the pace of improvement in health care quality and safety across the state. The successful candidate will report to the Center’s executive director.

This is a full-time position and salary is commensurate with experience. The Center is transitioning to a hybrid work model that includes 3 days of remote work and 2 days of work  in its office near Copley Square at 501 Boylston Street, Boston.

Responsibilities and duties will include:

  • Manage and promote policy initiatives aimed at improving health care safety in the Commonwealth, applying an understanding of the Center’s goals and the policy context in which it operates, and the ability to combine and synthesize data and information from multiple sources.
  • Serve as a key adviser to the Executive Director on strategic policy goals and objectives.
  • Identify emerging patient safety-related issues and oversee the development of policy positions and recommendations for action by the Center in partnership with senior staff and other stakeholders.
  • Evaluate legislation, regulations, and other emerging policies that impact the safety of health care in Massachusetts.
  • Lead and facilitate work groups, task forces and expert panels.
  • Build and maintain working relationships, liaise, and collaborate with relevant health care agencies and other stakeholder organizations and serve as a senior-level representative for the Center.
  • Develop and execute a legislative outreach strategy, building and maintaining relationships with key legislative staff and committees and participating in meetings with legislators.
  • Develop policy and legislative proposals as needed to advance the recommendations of the Center’s task forces.
  • Prepare policy and data analyses and author or co-author health policy reports, presentations and articles  and other materials for internal and external distribution..
  • Prepare advocacy materials including background papers, issue briefs, talking points, amendments, correspondence, public comments and public testimony on behalf of the Center.
  • Participate in the development of grant proposals, as needed.

Preferred qualifications:

  • Master’s degree in a relevant discipline (e.g. public policy, law, public health).
  • Eight or more years of related professional experience.
  • Demonstrated ability to conduct thoughtful and accurate analysis, research and writing in a relevant discipline and ability to organize information and concepts clearly, concisely, and logically.
  • Excellent written and oral communication skills.
  • Demonstrated ability to plan, prioritize, and manage multiple competing priorities.
  • Ability to learn new information quickly.
  • Ability to take initiative and work independently, as well as to function as an effective member of a small team.
  • Experience in managing projects or project teams and demonstrated ability to meet project milestones and deadlines.
  • Knowledge of the Massachusetts health care system and current health care policy issues.
  • Knowledge of federal and state policymaking processes.
  • Proficiency in Microsoft Office 365 including Word, Excel, Access, and PowerPoint.

Total Compensation:

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid medical insurance premium
  • Reasonable Dental and Vision Plans
  • Flexible Spending Account and Dependent Care Assistance programs
  • Low cost basic and optional life insurance
  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan
  • 12 paid holidays per year and competitive Sick, Vacation and Personal Time
  • Tuition Benefit for employee and spouse at state colleges and universities
  • Extended Illness program participation
  • Professional Development and Continuing Education opportunities
  • Qualified Employer for Public Service Student Loan Forgiveness Program
  • Hybrid workplace 

To apply visit:

Posted: 6/7/2022

At CHIA, we are committed to earning a reputation as a great place to work and build a career. So if you’re excited to be part of a diverse and innovative team responsible for identifying opportunities to improve health care in Massachusetts, come join us! To apply and for more information visit:

CHIA is an Equal Opportunity / Affirmative Action Employer. Women, people of color, veterans, and persons with disabilities are strongly encouraged to apply.

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Tonya Bourassa 617-701-8127.

Information submitted by applicants is collected through the JazzHR Platform, your submission of application materials constitutes your express consent for this information to be provided to JazzHR for processing. Please do not include any personally identifiable information with your application materials other than that specifically requested by CHIA. CHIA requests basic information such as name, address, telephone number, and email address. You may also self identify race/ethnicity, gender, disability and/or veteran status if you so choose. However, you should not provide more detailed personal information such as your date of birth or Social Security Number with your application materials.

In compliance with federal laws, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CHIA has adopted Executive Order #595: COVID-19 Vaccination Requirement for Executive Department Employees

As a condition of employment, successful candidates will be required to have received COVID-19 vaccination and/or boosters prior to the finalization of the hiring process. Details relating to complying with this requirement will be provided to finalists.

Finalists who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for a reasonable accommodation.

Executive order can be found here:

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